

Terms of Service for PCI Compliance Australia
Effective Date: December 14, 2025
These Terms of Service ("Terms") govern your access to and use of the services provided by PCI Compliance Australia (the "Company," "we," "us," or "our"), including but not limited to PCI compliance scans, hosting services, and related applications available through our website at www.pcicompliance.com.au (the "Site") and any mobile apps (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
1Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements and that you are not prohibited from using the Services under applicable laws.
2Services Description
PCI Scans: We offer free basic scans that check for 11 common vulnerabilities (approximately 10 minutes) and paid full Automated Vulnerability Scans (AVS) that check for up to 40 vulnerabilities (approximately 12 hours). Scans may be accessed via our website or forthcoming mobile apps for iOS, Android, and Windows.
Hosting Services: We provide Windows VPS hosting configured for 100% PCI compliance, including Windows Server 2025 with dedicated resources (8 threads, 16 GB RAM, 600 GB NVMe SSD, 6000 GB data transfer). This includes automated quarterly AVS scans, daily backups, and
24/7 monitoring with alerts via email and SMS for compliance issues. Pricing is AUD $595 per month, billed monthly in advance.
We pre-configure hosting servers to pass an initial AVS scan and provide certification via email. Automated scans occur every 8 hours for monitoring and every 90 days for official reporting.
Limitations: We do not fix servers if client modifications cause compliance failures. We do not provide Qualified Security Assessor (QSA) consulting for failed scans.
Services are provided "as is" and may evolve over time. We reserve the right to modify, suspend, or discontinue any part of the Services with or without notice.
3Account Registration and Security
To access certain Services, you must create an account by providing accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts for violations of these Terms.
4Payment and Billing
Paid Services (e.g., full AVS scans, hosting) require payment via approved methods. All fees are in Australian Dollars (AUD) and non-refundable except as required by law.
Hosting is billed monthly. Failure to pay may result in suspension or termination of Services.
We may change pricing with 30 days' notice. Taxes and fees are your responsibility.
5User Obligations
You agree to use the Services only for lawful purposes and in compliance with all applicable laws, including PCI DSS standards.
You must not: (a) modify, reverse-engineer, or interfere with the Services; (b) upload malicious content; (c) use the Services to violate third-party rights; or (d) make changes to hosted servers that could compromise PCI compliance without our approval.
For hosting, you are responsible for your data and any client-side modifications. We provide compliance tools but do not guarantee ongoing compliance if you alter configurations.
6Intellectual Property
All content, software, and materials in the Services are owned by us or our licensors and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Services for your internal business purposes. You may not copy, distribute, or create derivative works without our written consent.
7Data and Privacy
Your use of the Services is also governed by our Privacy Policy (below). By using the Services, you consent to our collection and use of data as described therein. For scans and hosting, we process payment card data in compliance with PCI DSS, but you remain responsible for your overall compliance obligations.
8Disclaimers and Limitations of Liability
Disclaimers: Services are provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We do not warrant that Services will be uninterrupted, error-free, or secure. PCI compliance is dynamic; our scans and hosting assist but do not guarantee full compliance under all circumstances.
Limitations: To the maximum extent permitted by law, we shall not be liable for indirect, incidental, consequential, or punitive damages arising from the Services, even if advised of the possibility. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
We are not liable for losses due to your modifications, third-party actions, or force majeure events (e.g., natural disasters, cyber attacks beyond our control).
9Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
10Termination
We may terminate or suspend your access to the Services at any time for violations of these Terms, non-payment, or other reasons, with or without notice. Upon termination, you must cease use and pay any outstanding fees. Sections surviving termination include disclaimers, limitations, and indemnification.
11Governing Law and Dispute Resolution
These Terms are governed by the laws of Australia. Any disputes shall be resolved exclusively in the courts of New South Wales. You agree to binding arbitration for non-court disputes, waiving class actions.
12Changes to Terms
We may update these Terms with notice via the Site or email. Continued use constitutes acceptance.
13Contact Us
For questions, contact us at [insert contact email/phone, e.g., info@pcicompliance.com.au].

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